Return Policy

Last updated: May 16, 2026

1. Return Period

You can return your product within 7 days of delivery. The return period starts from the date you receive your order. After 7 days, we cannot accept returns for any reason.

2. Valid Return Reasons

Returns are only accepted for the following reasons:

• Damaged Product: Product arrived damaged, broken, or defective
• Wrong Item Received: You received a different product than what you ordered

Size issues, color preferences, or change of mind are not valid return reasons.

3. Required Proof

To process your return, you must provide:

• Order ID (your unique order number)
• Clear photo or video proof showing the issue
• Description of the problem

Important: Returns without proper proof will be rejected.

4. Return Process

Contact Us

Send your Order ID and proof through our available channels

Review Process

We review your proof within 2-3 business days

Resolution

If valid, we process your return or replacement

5. Product Condition Requirements

• Products must be unused and in original condition
• Original packaging and tags must be intact
• No signs of wear, damage, or modification
• All accessories and components must be included

6. Refund Process

Once your return is approved, refunds are processed within 5-7 business days. The refund will be issued to your original payment method.

Return shipping costs are the customer's responsibility unless the return is due to our error.

7. Non-Returnable Items

• Personal care items (for hygiene reasons)
• Items marked as final sale
• Customized or personalized products
• Items returned after the 7-day period

8. Important Notes

• We reserve the right to reject returns without proper proof
• Fake return claims will be investigated and may result in account suspension
• Multiple returns may affect your account standing
• We may update this policy at any time without notice

9. Contact Information

For return requests or questions about this policy, please contact us through our available channels on the website.

We are committed to providing fair and transparent return service to ensure customer satisfaction.